Employers play a key role in the collection of child support payments. You can find many useful tools and information on the Employers section of the Office of Child Support Services website.
Some child support information available to employers include the following:
New Hire Reporting
Employers are required to report information on newly hired or rehired employees. New hires reported by employers are matched against child support cases to help locate parents, establish court orders for support, or enforce existing support orders. Timely receipt of new hire data allows states to quickly issue income withholding notices. Other government programs use this data for determining individuals’ eligibility for programs such as public assistance, unemployment insurance and workers’ compensation and to reduce incorrect or fraudulent benefit payments.
Report new hires through the Wyoming New Hire Reporting Center.
Income Withholding
Employers are required to withhold the amount on the notice of Income Withholding for Support from an employee’s pay.
Information for employers interested in receiving income withholding notices electronically is available on the Instructions for Employers to Send Child Support Payments Electronically section of the federal Office of Child Support Enforcement’s Employer Services website.Submit Income Withholding
The Wyoming Child Support Program offers different ways for employers to submit an income withholding order for child support payments. All payment options below are for employers. If you are a non-custodial parent wishing to submit a payment, please visit our MAKE A PAYMENT page.
PAY ONLINE
This service allows an employer to submit payments to the State of Wyoming Child Support State Disbursement Unit for their employees, electronically from an income withholding order to pay child support.
This service is provided by Value Payments Systems. They accept Visa, Master Card, Discover, and American Express.
All payments are charged to your account immediately. The amount of your transaction includes the child support payment and a convenience fee of 2.49% of the payment amount (minimum $4.95) for credit and debit cards. The convenience fee is charged by Value Payments Systems for using this service.
All approved/processed transactions are final and nonrefundable to the employer.
The payment will be received by Wyoming State Disbursement Unit three (3) full business days after the payment date and then applied to the child support obligation within two (2) full business days after receipt.
IMPORTANT ITEMS TO NOTE:
- If you have more than one Order to Withhold for an employee you must send in individual payments, one payment for each Withholding Order.
- The Remittance ID/Obligation ID must be 9 digits long. Please add zeros in front of the Remittance ID. (Example Remittance ID/Obligation ID 000001234)
- The Remittance ID/Obligation ID must be numeric only. Please only use the Employee/Obligor’s Remittance ID/Obligation ID. Please do not use any Civil Action Numbers, Civil Docket ID’s or Court Order ID’s as the Remittance ID, also please do not use any letters, spaces, dashes, decimal points as part of the Remittance ID\ Obligation ID. You can contact the State Disbursement Unit at 1-888-570-9914 for more information.
IMPORTANT ITEMS TO NOTE:
- You must select WYOMING for where withholding payment should be sent. Wyoming’s FIPS Code is 5600001.
- If you have more than one Order to Withhold for an employee you must send in individual payments, one payment for each Withholding Order.
- The Remittance ID must be numeric only. Please only use the Remittance ID – Enforcement Number. Please do not use any Civil Action Numbers, Civil Docket ID’s or Court OrderID’s Remittance ID, also please do not use any letters, spaces, dashes, decimal points as part of the Case Identifier. You can contact the State Disbursement Unit at 1-888-570-9914 for more information on Remittance ID’s.
Please read the Legal Notices and Terms of Use for Fees & Payment Processing Schedule
For Customer Service contact ExpertPay at 1-800-403-0879 or email them at customer.service@expertpay.com.
PAY BY MAIL
MAIL CHILD SUPPORT PAYMENT TO
Wyoming Department of Family ServicesState of Wyoming Disbursement Unit
2300 Capitol Avenue
Hathaway Bldg, Fifth Floor. Suite A
Cheyenne, WY 82002
IMPORTANT ITEM TO NOTE:
To further ensure that the children receive support in a timely manner, please provide the following information for each payment: the full name of the employee, the Remittance ID (please do not use the civil action or the court docket number as the identifier), the social security number, payment amount and the pay day date. Please use the attached Employer Remittance Form and make copies and changes as needed. Send payment within 7 calendar days of the pay date/date of withholding.
Please refer to the following documents for Information and instructions about payment remittance:
Employers can contact Wyoming State Disbursement Unit (SDU) at 307-777-5300 or 1-888-570-9914 (fax: 307-777-5301) for information on submitting payments electronically.
COVID-19 FAQs for Employers
COVID-19 Employers' FAQs
If an employee isn’t working enough hours to qualify for health insurance, we do not require you to continue providing insurance pursuant to the National Medical Support Notice. If the children are unenrolled, notify us so the case can be updated.
No, but you need to respond as soon as possible.
Withhold the full amount based on the pay period frequency, subject to the withholding limits explained in the income withholding order.
National Medical Support Notice
Employers and health insurance plan administrators are required to respond to the National Medical Support Notice (NMSN) sent by the child support program for their employees who are ordered to provide dependent health care coverage. Employers and plan administrators must assure that employee dependents have access to insurance open enrollment and are not denied coverage for any of the following reasons:
- Parents were never married.
- Dependent lacks the employee’s last name.
- Dependent is not claimed on the employee’s federal income tax return.
- Dependent does not reside with the employee or in the insurer’s service area.
Upon enrollment of the dependent(s), employers must deduct the required health care coverage premiums from the employee’s pay and send the deduction to the provider. Employers must also deduct cash medical support as identified on the notice of Income Withholding for Support and send the deduction with the support withholdings per the instructions under SUBMIT PAYMENT.
Employees may not eliminate coverage of the dependent(s) without written proof that the order is no longer in effect or the dependent will be enrolled in a comparable health insurance plan.
