Receiving Support FAQ
| There are many reasons why parents don’t receive their child support payments. Every case is different. Please call your local child support office or the SDU at 1-307-777-5300 or 1-888-570-9914. |
| Child support is collected by the court or the state and then paid to the custodial parent. Child support is not a government benefit. Therefore, we have to receive the payment before we can send a payment to the custodial parent. |
| Employers have seven (7) days to send the withheld child support amount to our State Disbursement Unit. If you have any questions, please contact your case worker or the local child support office. |
| Please call your case worker or local child support office, or the Clerk of District Court, or the State Disbursement Unit (SDU) at 1-888-570-9914 or 1-307-777-5300. |
| If the other parent owes child support arrears, there is a possibility, depending on your case. Please call your local child support office. |
| The fax number for the Wyoming SDU is 1-307-777-5301. |
| This is called a Modification. Please call your local child support office found on the LOCATIONS page. There are time frames involved and forms to fill out. |
| This is a fee that is required by the Federal Government as part of the Deficit Reduction Act (DRA). At the beginning of each federal fiscal year which begins on October 1, after $550.00 has been collected for you, a one-time $35.00 fee will be withheld from your next payment. If you have questions, please call the state child support office at 307-777-6948. |
| Our form is online. CLICK HERE to access it, or you can visit the State Disbursement Unit Page and find the link for the Child Support Electronic Payment Authorization Form. |
| Please contact Way2Go Customer Service at 1-844-893-3122. |
| Please contact Way2Go Customer Service at 1-844-893-3122. |
| Please contact Way2Go Customer Service at 1-844-893-3122. |
a
I believe my child’s other parent had their tax refund intercepted. Why don’t I have the money yet?
| The refund has to be transferred from the federal government to the state government. This transfer can take time. Please call the State Disbursement Unit (SDU) at 1-888-570-9914 or 1-307-777-5300. |
| Please contact your caseworker at your local child support office. If you don’t know how to contact your local office, please call the state child support office at 307-777-6948. |
Paying Support FAQ
| The fax number for the Wyoming SDU is 1-307-777-5301. |
| This is called a Modification. Please call your local child support office found on the LOCATIONS page. There are time frames involved and forms to fill out. |
| You can find the address in our PAY BY MAIL section of the Make a Payment page. Please review the instructions in the PAY BY MAIL section to be sure your payment is properly processed. |
| To pay in person please visit the address in our PAY BY MAIL section of the Make a Payment page. Please review the instructions in the PAY BY MAIL section to be sure your payment is properly processed. |
| You can find the address in our PAY BY MAIL section of the Make a Payment page. Please review the instructions in the PAY BY MAIL section to be sure your payment is properly processed. |
| The SDU accepts Money Orders, Certified Checks and Personal Checks. Cash will be accepted from a walk-in customer at the SDU. Cash payments must be for the exact amount the client wishes to pay. Also visit our MAKE A PAYMENT page for more payment options. |
| Please call your case worker or local child support office, or the Clerk of District Court, or the State Disbursement Unit (SDU) at 1-888-570-9914 or 1-307-777-5300. |
| For all questions regarding IRS payments, please call the State Distribution Unit (SDU) at 1-888-570-9914 or 1-307-777-5300. |
| In general, parents who owe more than $1,000 in child support are reported to the credit bureau. For more information, please call your local child support office. |
About Us FAQ
| The Child Support Program is open Monday through Friday 8am-5pm excluding State holidays. We process payments on those days as well. Our local child support offices around the state are also open during those hours. The Clerks of District Court, who also accept child support payments, are generally open those same hours, but sometimes they vary. |
| The State Disbursement Unit (SDU) is a federally mandated centralized location for the purpose of receiving and distributing child support payments to custodial parents and their children. The SDU distributes those payments within 2 business days of receipt. The SDU ensures accurate and timely responses to all fiscal questions concerning child support. It utilizes automated procedures and electronic processes for the efficient and economical collection and distribution of child support payments. |
| Some address changes can be done over the phone, but some require the change in writing. Please call your case worker or local child support office or local Clerk of District Court where your support order is filed. |
| Please contact your caseworker at your local child support office. If you don’t know how to contact your local office, please call 307-777-6948. |
