Yes. We encourage electronic communications. You can email your local office (local office contact information can be found on our LOCATIONS page), or you can use our CONTACT US form.
Will it take longer than usual to receive a return phone call from my child support case manager?
Possibly. As we all know, this is an unsettled time for our country and all business. At this time, our offices are staffed and work is continuing. The Wyoming Child Support Program is committed to getting support to families. We have a plan in place to make sure critical services continue. If we have office or workload impacts due to the COVID-19 virus, we will continue to post updates on this page.
Can I still take a paternity (DNA) test?
Genetic testing services may be temporarily suspended in some of our locations. Please contact your local child support office for the most up-to-date information. You can find your nearest office on our LOCATIONS page. Or use our CONTACT US form and we will get back to you normally within two business days.
I haven’t been diagnosed with COVID-19, but I have symptoms—is it still okay for me to come into your office?
Per the Center for Disease Control’s (CDC) guidance, please communicate with us about your child support case by phone or email. Local office contact information can be found on our LOCATIONS page), or you can use our CONTACT US form.
I need to meet with my case manager, but I have been exposed to someone with COVID-19—is it still okay for me to come into your office?
Some of our office lobbies are currently closed. Instead, per the Center for Disease Control’s (CDC) Guidance, please communicate with us about your child support case by phone or email. Local office contact information can be found on our LOCATIONS page), or you can use our CONTACT US form.
Will the deadlines for requesting hearings or responding to notices/proposed orders be extended?
At this time, deadlines to request hearings or respond to notices have not been extended. However, if you need an extension due to reasons outside of your control, contact your case manager as soon as possible to discuss available options. The Child Support office will try and work with you as much as possible.
