Wyoming Child Support Program

WCSP News

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Way2Go Cards Are Expiring October 2021

Any cards that are expiring are sent a replacement card automatically one month in advance of the expiration date. The card is sent to the address on the Way2Go system.

If you have not received a replacement card please contact Wyoming State Disbursement unit 1-888-570-9914 or 1-307-777-5300.

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Wyoming Banks Prepared for COVID-19 pandemic, ready to assist customers

For many years, banks have been required by state and federal authorities to have a business continuity plan in case of a pandemic outbreak. These plans are a comprehensive framework to ensure the continuance of critical operations for all Wyoming’s banks.

Wyoming’s banks are some of the nation’s most well-capitalized. Wyoming’s banks are positioned to provide every Wyomingites safe and secure access to their money and stand at the ready to provide credit and other financial services that will be necessary to facilitate a strong recovery.

BANKING SERVICES:  Branch locations will continue to function upon discretion of local health officials. In an effort to slow the virus, customers will be encouraged to use drive-through options.

FINANCIAL ASSISTANCE:  Assistance such as deferred payments, loan modifications and fee abatements are available, and we are preparing to facilitate low and no interest federal disaster loans. Businesses and individuals facing economic challenges related to the spread of the COVID-19 virus should contact their bank as soon as possible. Banks have developed many programs designed to assist borrowers during periods of temporary economic stress. 

CASH:  Cash is readily available; however, for the safety of our employees and to avoid the spread of the virus, we encourage the use of the electronic payment methods where possible.

SCAMS: We wish to remind Wyomingites to be particularly aware of scams and financial misinformation related to the COVID-19 virus.  Never give personal or account information to anyone contacting you over the phone or internet. If you have any questions, please contact your bank directly.

Banks are only as strong as the community they serve; our fortunes are tied together. Banks have spent many years and millions of dollars to prepare for this event. Working together, we will recover as strong as ever.

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Sheridan, WY – WCSP Office Closed to the Public

The Child Support Authority office in Sheridan, Wyoming is temporarily closed to the public until further notice in compliance with COVID-19 virus restriction recommendations.

However, our staff is still working in the office and you can contact them using the information below, and we will address your needs to the best of our ability.

PHONE: (307) 672-2599

Thank you in advance for your patience as we work together to alleviate this worldwide pandemic.

NOTE: If you need to bring in paperwork, please call the phone number listed above ahead of time. We will meet you at the front door so you can drop off your documents.

Visit our LOCATIONS page for full contact information for your local office. You can also contact us using our CONTACT US form, and we will get back with you as soon as possible