Yes. We encourage electronic communications. You can email your local office (local office contact information can be found on our LOCATIONS page), or you can use our CONTACT US form.
Contacting My Case Manager
Will it take longer than usual to receive a return phone call from my child support case manager?
Possibly. As we all know, this is an unsettled time for our country and all business. At this time, our offices are staffed and work is continuing. The Wyoming Child Support Program is committed to getting support to families. We have a plan in place to make sure critical services continue. If we have office or workload impacts due to the COVID-19 virus, we will continue to post updates on this page.
I haven’t been diagnosed with COVID-19, but I have symptoms—is it still okay for me to come into your office?
Per the Center for Disease Control’s (CDC) guidance, please communicate with us about your child support case by phone or email. Local office contact information can be found on our LOCATIONS page), or you can use our CONTACT US form.
I need to meet with my case manager, but I have been exposed to someone with COVID-19—is it still okay for me to come into your office?
Some of our office lobbies are currently closed. Instead, per the Center for Disease Control’s (CDC) Guidance, please communicate with us about your child support case by phone or email. Local office contact information can be found on our LOCATIONS page), or you can use our CONTACT US form.
What if I have a question about my case?
It is important to us that we continue to serve you during this unpredictable time. We encourage you to use our various forms of electronic communication when you need to send us a question or updated information.
For status updates and to submit questions about your case, please call or email your local office (local office contact information can be found on our LOCATIONS page), or you can use our CONTACT US form. We will be closely monitoring these emails and forms to provide you a response as soon as possible.
