| Please contact your caseworker at your local child support office. If you don’t know how to contact your local office, please call the state child support office at 307-777-6948. |
Receiving Support FAQ
I believe my child’s other parent had their tax refund intercepted. Why don’t I have the money yet?
| The refund has to be transferred from the federal government to the state government. This transfer can take time. Please call the State Disbursement Unit (SDU) at 1-888-570-9914 or 1-307-777-5300. |
Whom do I contact concerning any questions regarding fees or account balance on my Way2Go debit card?
| Please contact Way2Go Customer Service at 1-844-893-3122. |
Whom do I contact if I have not received my Way2Go debit card?
| Please contact Way2Go Customer Service at 1-844-893-3122. |
Whom do I contact if I have a lost or stolen Way2Go debit card?
| Please contact Way2Go Customer Service at 1-844-893-3122. |
How do I sign up to have my payments put into my checking or savings account, or on a Way2Go debit card?
| Our form is online. CLICK HERE to access it, or you can visit the State Disbursement Unit Page and find the link for the Child Support Electronic Payment Authorization Form. |
