Wyoming Child Support Program

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covid-19

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Wyoming Banks Prepared for COVID-19 pandemic, ready to assist customers

For many years, banks have been required by state and federal authorities to have a business continuity plan in case of a pandemic outbreak. These plans are a comprehensive framework to ensure the continuance of critical operations for all Wyoming’s banks.

Wyoming’s banks are some of the nation’s most well-capitalized. Wyoming’s banks are positioned to provide every Wyomingites safe and secure access to their money and stand at the ready to provide credit and other financial services that will be necessary to facilitate a strong recovery.

BANKING SERVICES:  Branch locations will continue to function upon discretion of local health officials. In an effort to slow the virus, customers will be encouraged to use drive-through options.

FINANCIAL ASSISTANCE:  Assistance such as deferred payments, loan modifications and fee abatements are available, and we are preparing to facilitate low and no interest federal disaster loans. Businesses and individuals facing economic challenges related to the spread of the COVID-19 virus should contact their bank as soon as possible. Banks have developed many programs designed to assist borrowers during periods of temporary economic stress. 

CASH:  Cash is readily available; however, for the safety of our employees and to avoid the spread of the virus, we encourage the use of the electronic payment methods where possible.

SCAMS: We wish to remind Wyomingites to be particularly aware of scams and financial misinformation related to the COVID-19 virus.  Never give personal or account information to anyone contacting you over the phone or internet. If you have any questions, please contact your bank directly.

Banks are only as strong as the community they serve; our fortunes are tied together. Banks have spent many years and millions of dollars to prepare for this event. Working together, we will recover as strong as ever.

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Sheridan, WY – WCSP Office Closed to the Public

The Child Support Authority office in Sheridan, Wyoming is temporarily closed to the public until further notice in compliance with COVID-19 virus restriction recommendations.

However, our staff is still working in the office and you can contact them using the information below, and we will address your needs to the best of our ability.

PHONE: (307) 672-2599

Thank you in advance for your patience as we work together to alleviate this worldwide pandemic.

NOTE: If you need to bring in paperwork, please call the phone number listed above ahead of time. We will meet you at the front door so you can drop off your documents.

Visit our LOCATIONS page for full contact information for your local office. You can also contact us using our CONTACT US form, and we will get back with you as soon as possible

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How Do I Make a Child Support Payment During COVID-19?

Our top priority at this time is to be able to serve the public while ensuring the health of safety of our staff and our customers.  Our response to the COVID-19 is constantly being evaluated, we will keep you updated as things change.

As always if you have any other questions, you can use our CONTACT US form or call us at 307-777-5300 or 1-888-570-9914. You can also find your local office on our LOCATIONS page. There you will find contact information as well as up-to-date news about any temporary COVID-19 hours of operation changes.

If you Currently Pay the SDU Directly

If you already pay by mailing or paying in person to the SDU, there are no changes.  If you make your payment at your county courthouse, there may be changes.  However, if you currently pay in person at the SDU, and would like another option, you can mail your payment to you can mail your payment to the SDU located at:
State of Wyoming Disbursement Unit
2300 Capitol Avenue
Hathaway Bldg, Fifth Floor. Suite A
Cheyenne, WY 82002

You can also visit our MAKE A PAYMENT page to make an electronic payment utilizing the online payment portal.   If you mail your payment to the SDU, to ensure proper credit, please write your Wyoming Child Support Case Number on your check or money order.

If you Currently Pay at your County Courthouse

If you make your child support payment at your county courthouse, and it is currently closed due to COVID-19, you can mail your payment to the SDU located at:
State of Wyoming Disbursement Unit
2300 Capitol Avenue
Hathaway Bldg, Fifth Floor. Suite A
Cheyenne, WY 82002

You can also use our online payment options found our on our MAKE A PAYMENT page.  If you mail your payment to the SDU, to ensure proper credit, please write your Wyoming Child Support Case Number on your check or money order.

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Cody, WY – WCSP Office Closed to the Public

The Basin Authority Child Support Enforcement Office (as well as the Park County courthouse) in Cody, Wyoming is closed to the public in compliance with COVID-19 virus restriction recommendations.

However, our staff is still working in the office and you can contact them using the information below, and we will address your needs to the best of our ability.

PHONE: (307) 527-8840
FAX: (307) 527-8844

Thank you in advance for your patience as we work together to alleviate this worldwide pandemic.

NOTE: If you need to bring in paperwork, please call the phone number listed above. We will meet you at the front door so you can drop off your documents.

Visit our LOCATIONS page for full contact information for your local office. You can also contact us using our CONTACT US form, and we will get back with you as soon as possible